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May 2, 2024
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‘A watershed’: Meta ordered to offer mental health care to moderators in Kenya

Trauma experienced by staff at Nairobi Facebook hub recognised in legal ruling that may have global implications

Meta has been ordered to “provide proper medical, psychiatric and psychological care” to a group of moderators in Nairobi following a ruling in a Kenyan employment court that heard harrowing testimony about the distressing nature of their work.

The instruction by judge Byram Ongaya formed part of a broader interim ruling that saw the moderators’ jobs restored after they sued Meta in March for what they termed a “sham” mass redundancy.

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