Banking watchdog finds Westpac committed ‘serious and systematic’ breaches when closing remote NT branch in 2022
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Westpac has been penalised by the banking watchdog for abruptly closing a remote branch that critics claim left some customers without a way to buy food.
The Banking Code Compliance Committee (BCCC) found Westpac committed “serious and systemic” breaches of the banking code by failing to adequately support customers when closing the Tennant Creek branch in the Northern Territory in 2022.
