Robberies, shootings, extortion and rapes have surged since the Rwandan-backed M23 militia cut off the eastern Congolese capital
In broad daylight on 16 April, three armed and uniformed men held up a city centre mobile phone shop.
Threatening staff, they helped themselves to about £700 worth of goods, before making off on a motorbike, disappearing into the busy streets of Goma, in the eastern Democratic Republic of the Congo.
